How long will it take until my order is shipped?
Please note that paying for expedited shipping does not always mean that you will receive your goods the next day. Some items have a lead time on manufacturing or fulfilling. The expected lead times will be found on each products page. That way when you get to the checkout page, you will know that the carrier's shipping times are days added onto the turn around/lead times for that product.
What shipping service do you use?
We give you the option to select either USPS or FedEx during checkout. When your order is ready to ship, you will receive an automated email including your tracking number.
We insure shipments on all orders. For legal purposes, the value of your shipment is non-negotiable and must directly reflect the cost of the item.
Do you ship internationally?
We aim to make our items available globally, but unfortunately there are some countries that we are prohibited by law to ship too. These limitations are ever changing. NOTE: It will show during the checkout process if we can or cannot ship to your address.
Do you pay taxes/fees/duties?
For all international orders, please note that the consumer is responsible for any tax and duty fees on orders required to go through customs. We are unable to pre-calculate this fee for you as the cost is determined by each country’s customs.
If you are having trouble placing your order or want to know time frames for delivery please contact us. We will do everything we can to help you.
Am I charged sales tax?
Sales tax is only charged to orders being shipped within the state of Delaware.
Can you do rushed production speeds?
The satisfaction of our customers is of the utmost importance to us. If you need your order by a specific date please contact us and we will try our best to accommodate your request to the best of our ability, however we cannot guarantee an expedited speed.